Privacy Policy

Privacy Policy

The Crafter’s Escape is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect information provided through our website, thecraftersescape.ca.
By using this website, you consent to the practices described in this policy.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:
• Name
• Email address
• Phone number
• Booking or inquiry details submitted through our contact forms

We do not knowingly collect personal information from children under the age of 18.

How We Use Your Information

The information you provide is used only for legitimate business purposes, including:
• Responding to inquiries and messages
• Processing retreat bookings and deposits
• Communicating important information related to your stay
• Improving our website and customer experience

We do not sell, rent, or trade your personal information to third parties.

Email Communications

If you contact us by email or submit a form on our website, we may retain your message and contact details to respond appropriately. We will only send emails related to your inquiry, booking, or retreat information.

Cookies and Website Analytics

Our website may use basic cookies or analytics tools to understand how visitors use the site. This information is collected in an anonymous manner and helps us improve website functionality and content. You may disable cookies through your browser settings at any time.

Third Party Services

Our website may include links to third party services or platforms. The Crafter’s Escape is not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies separately.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. While no online system is completely secure, we strive to use appropriate safeguards to protect your data.

Access and Updates

You may request access to your personal information or request corrections by contacting us directly. We will respond to all reasonable requests in a timely manner.

Changes to This Policy

This Privacy Policy may be updated from time to time to reflect changes in our practices or legal requirements. The most current version will always be posted on this page.

Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact us.